As soon as a label is printed off for an order, our system will automatically send an email out to you with a tracking link to keep an eye on your package and its whereabouts. That being said, it does not mean that your package has already been picked up, but only that it is ready to go and is waiting for the courier to scan it in. We do have packages being picked up Monday through Friday though sometimes it takes a little bit to be scanned in. Please give your package 1-2 business days to update and start showing in the tracking system.
Articles in this section
- HOW DO MYSTERY PACKS WORK?
- I HEARD YOU GIVE OUT BIRTHDAY STRAPS, HOW DO I GET ONE?
- I LOVE ZOX! HOW DO I SHARE IT WITH MY FRIENDS?
- WHY AM I NOT RECEIVING EMAILS FROM YOU?
- HOW OFTEN DO YOU RELEASE NEW ZOX?
- HOW LONG ARE THE STRAPS AND IMPERIALS?
- CAN I PURCHASE A SOLD OUT ZOX?
- HOW DO I CLEAN MY ZOX?
- HOW DO I REDEEM POINTS FOR REWARDS?
- CAN I RESIZE MY IMPERIAL TO FIT BETTER?