We stand behind the quality of our products with a Limited Two Year Warranty. This is our guarantee that every ZOX product sold within the United States, Canada, and Mexico is free of production and material defects. This warranty is valid for two years, beginning on the date of purchase from Zox.la.
If you believe you have a defective ZOX product that was purchased from us within the last two years, please fill out the form below to set up a return authorization for inspection.
ZOX reserves the right to determine between defective product and normal wear-and-tear. We do not replace products that have been replaced from a previous defective claim or from normal wear-and-tear.
That being said, we're here for ya. We're still just three brothers trying to make sure you're happy. Message us using the 'Submit a request' button below if you ever have an issue and we'll do our very best to make it right. <3
Please note, that normal wear and tear is not covered and each warranty claim is decided on a case by case basis.