We're so sorry to hear that, we know the excitement that comes with waiting for a package in the mail and we want that experience to be flawless.
If your order was delivered damaged, please let us know, we'd love to help! It's not often items are defective from the start as we have been constantly improving our quality control year after year. However, we are all human and sometimes we miss things. Please shoot us over a message and we'll get it sorted for you as quickly as possible.